Order Creation

Input by order

Batch import by Excel

API submission

*All information is required to import to our portal and the records are subject to our portal. Please refer to our portal tutorial for more details.

How to Schedule a Pickup?

Schedule a pickup from our portal,
check out our portal tutorial for more details.

Pickup cut-off times

Morning: 9:30am (Monday to Saturday)
Pickup period: 10:00am – 1:00pm

Afternoon: 12:30pm (Monday to Friday)
Pickup period: 2:00pm – 6:00pm

No pickup service on Saturday afternoon, Sunday and public holidays.

alfred24 Warehouse Details

Warehouse opening hours: 9:00am – 4:30pm (Monday to Saturday)
*Closed on Sundays and public holidays

1/F, Yee Kuk Industrial Centre, 555 Yee Kuk Street,
Cheung Sha Wan

Preparation before drop-off:

1. Before dropping off the parcels, please use the "Notify of delivery" function in our portal.
Please refer to our portal tutorial for more details.
‍
2. Please print 2 copies of the delivery note and sign with our warehouse staff to ensure the number of parcels sent.

Packaging Guidelines

包裝箱及alfred24包裝袋
Carton box and packaging from alfred24

Please print the respective waybill from our portal (minimum waybill size 10*15cm).
You can use your own packaging or request packaging materials from us. alfred24 delivery bag size is 40*50cm.
Please use multi-layer of bubble wraps and carton boxes for fragile or liquid products.
Please note that we don’t provide compensation for fragile or liquid products if they are damaged during transit.