How to Schedule a Pickup?

Schedule a pickup from our portal,
check out our portal tutorial for more details.

Pickup days: Monday to Saturday
Pickup period: 14:00 – 18:00

No pickup service on Sundays and public holidays.

alfred24 Warehouse Details

Warehouse opening hours: 12:00nn – 18:00 (Monday to Saturday)
*Closed on Sundays and public holidays

Preparation before drop-off:

1. Before dropping off the parcels, please use the "Notify of delivery" function in our portal.
Please refer to our portal tutorial for more details.
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2. Please print 2 copies of the delivery note and sign with our warehouse staff to ensure the number of parcels sent.

Packaging Guidelines

包裝箱及alfred24包裝袋
Carton box and packaging from alfred24

Please print the respective waybill from our portal (minimum waybill size 10*15cm).
You can use your own packaging or request packaging materials from us. alfred24 delivery bag size is 40*50cm.
Please use multi-layer of bubble wraps and carton boxes for fragile or liquid products.
Please note that we don’t provide compensation for fragile or liquid products if they are damaged during transit.